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- Please Press 1 | Customer Service Call Centre Menus FREE Directory
“Mr Clarke said the website pleasepress1.com was a "labour of love" which he built after seven years of creating post-it notes of sequences he used regularly.
“He used Skype and recording software to make thousands of calls, with the bulk of the work being carried out in the last six months.
“Reporting a water leak to Lloyds TSB’s home insurance department requires dialling a total of seven numbers, one at each stage of the call (1, 3, 2, 1, 1, 5, 4), and it takes more than four minutes to navigate the 78 menu options, according to the website.”
– Call centre menu options catalogued by frustrated man
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